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Gender Surprise Orders
 
 

 

HOW TO PLACE A GENDER SURPRISE ORDER

 

            Here at Jennifer Ann, we love it when couples let the genders of their babies be a surprise on their birthdays, BUT we know how difficult that makes it for those couples to be able to have our amazing, personalized products on-hand for use at the hospital and for the super-exciting "going home" event.  As a result, we've created a process that allows our customers to have BOTH the joys of a gender surprise AND our fabulous products to use immediately upon the birth of the child.  


          Simply follow these steps, and we'll handle the rest:


1.       Place an Order for any item that is for either gender (i.e., no dresses, headwraps, etc.).  As to the Name, use “TBD” or “Awaiting Gender” or something substantially similar to these.  That will alert us to hold off on making the item(s) until we’ve received more information relating to the order.  As to any colors or other options, choose anything; don’t worry (see Step 2), you’ll be emailing us the precise options you’d like for each gender.  



2.       Email us at info@jenniferannroyals.com.  Please include your Order Number in your email.  Many people will simply forward their email notification/receipt back to us, which works great.  In the email, clearly state the name, color(s) and option(s) you’d like for each gender.  Most of the time, we’ll reply back within 24 hours to confirm we’ve received your email.



3.       Mail us a Gender Surprise/Reveal envelope, using the address below.  As soon as the gender is determined, you OR your OB/Gyn can mail us an envelope with a note and/or sono picture that clearly indicates whether the baby is a boy or girl.  Once we’ve received that envelope, assuming we’ve received an email from you from Step 2, we’ll place your Order in production, and our normal turnaround time will start then, unless you’ve purchased the RUSH Option.  Once the item(s) are produced, we’ll mail them to whatever shipping address you provided to us with your initial order, and the item(s) will be double-packaged to avoid any accidental opening of the packaging.  NOTE:  We do NOT send any invoicing with our packages, BUT we DO return the contents of the gender surprise/reveal envelope to you with the item(s).  



                 Jennifer Ann, LLC

                 11341 Cockleburr Rd

                 Suite 202

                 Roanoke, TX 76262



4.       If the Gender is to be a Surprise, just be sure to take our unopened package to the hospital with you so that you can have the ordered item(s) ready to open as soon as your baby is born.



5.       Be sure to send us any photos you’d like to share at info@jenniferannroyals.com OR tag us on IG (handle: jenniferannstyle) and your baby may be featured on our social media platforms.