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Shipping Policy
 
 

 

 

Turnaround Time

-       All personalized apparel – ship in up to 31 days

-       All personalized accessories/blankets – ship in up to 20 days

-       All non-personalized items - ship in up to 10 days

All orders have a 3-5 business day shipping time.   

   * Please note that we offer a "RUSH MY ORDER" option (see the Products pages).  RUSH Orders are shipped out within 10 days.

 

Carrier


We use the U.S. Postal Service for all shipments.

 

Order Tracking


If a tracking # is provided by the USPS, we will update your order with the tracking information, and you should receive a shipping confirmation email notifying you that your order has shipped. 

 

Shipping Rates


     Domestic Rates:

     $0 - $10.00 order = $3.49 flat rate shipping fee

     $10.01 - $49.99 order = $6.99 flat rate shipping fee

     $50.00 - $124.99 order = $9.99 flat rate shipping fee

     $125 and up = FREE

     * Jennifer Ann does NOT insure domestic orders. 


     International Rates:

     $16.99 flat rate fee

     * Please note that international orders can take up to six weeks to be delivered after we have placed them with the USPS.

     ** Jennifer Ann does NOT insure international orders, and Jennifer Ann is not responsible for any customs duties owed for any orders.
 

What if an order is lost, damaged or stolen in transit?


-       Jennifer Ann assumes no responsibility for items lost, damaged or stolen while in transit, starting when we place a package in the hands of the USPS.  

-       For questions about an order that has been shipped, please contact your local USPS post office.